Shipping policy
Thank you for shopping with Chart & Charm Studio.
Each bundle is carefully curated and packed from our studio with intention and care.
Processing Time
Orders are typically processed within 1–3 business days.
During periods of higher order volume, processing times may be slightly longer. If there is a significant delay, we will contact you using the email provided at checkout.
Shipping
Shipping rates are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information.
Delivery Times
Delivery times vary depending on your location and the shipping carrier selected at checkout.
Estimated delivery times are provided by the carrier and are not guaranteed.
Incorrect Addresses
Please review your shipping address carefully before placing your order.
Chart & Charm Studio is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at:
We will do our best to help resolve the issue with the shipping carrier.
Questions?
If you have any questions regarding your order or shipping, please contact us at:
We typically respond within 1–2 business days.